Thank you for visiting our Frontlion Knowledge Base library.
We hope the below article will assist you. Based on your questions, it looks like you are trying to�Duplicate an Insights report.
Permissions Required:
| Roles | Queue Views |
|
|
�
- Access Insights: Navigate to the Insights feature in the Frontlion application.
- Select the Insights report you wish to duplicate and click Duplicate
- You will now see a new report with the same name followed by -Copy. This is your newly duplicated report.
- If you are not the owner of a shared report, instead click Edit�on any report you wish to copy
- Then, make any changes to this report that you require and click Update
- Input a new report name or simply click�Update
- You will now see your newly copied report in your report list as the owner
�
If you still have any questions, please feel free to get in touch with our�Frontlion Support.
�
0
0
Was this article helpful?
0 out of 0 found this helpful
Articles in this section
- How to Use the A2P SMS Disclaimer
- How to Use the Customer Indicator in the Queue
- How to Use the Personal Identifier at Check-In
- How to use Insights with Customer Properties data
- How to Use Customer Properties in the Queue
- How to Download an Insights Report
- How to Share an Insights Report
- How to Use Service Guides from within the Queue
- How to use the Auto Call Feature in the Queue
- How to use Custom Tabs in Queue View