How to Reject the Directed Notifications at the Frontlion In-App Notifications How to Reject the Directed Notifications at the Frontlion In-App Notifications
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How to Reject the Directed Notifications at the Frontlion In-App Notifications

Jason Siu Jason Siu

Hello,

Thank you for visiting our Frontlion Knowledge Base library. We hope the below article will assist you.

Based on your search, it looks like you are trying to Reject a directed notification.

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Permissions Required:

Roles Queue Views
  • Any user will have ability to direct notifications
  • Users that have received directed notification
  • N/A

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Step 1: Login to your Frontlion page and open your queue.

Step 2: Click on the Alerts Bell�icon in the top right corner.

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Step 3: Click on the Direct tab.

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Step 4: Here you will see notifications directed to you.

If you need assistance on how direct a notification, click this link How to Direct the General Notifications at the Frontlion Notification Bell

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Step 5: Click�Reject�to reject this notification.

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Step 6: Once you have�Rejected this notification, you or another agent, may view it in the notification's General Tab

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If you still have any questions, please feel free to get in touch with our Frontlion Support.

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