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120 results for "Customer Properties"

How to Configure Customer Properties
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Create Property Categories Categories group related properties together (e.g., "Customer Identifiers", "Customer Risk").
Alek Alek 0 comments
How to Use Customer Properties in the Queue
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Important: �Properties always show the customer's� current �values - not what they were during a past visit. If a customer was Low
Alek Alek 0 comments
How to use Insights with Customer Properties data
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See all visits from High Risk customers Risk Level = High Risk Find customers with no student ID on file Student
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Customer Properties: A Persistent Data Layer That Remembers Every Customer
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like "customer abandoned" automatically move a customer into a High Risk category. Think of it this way: a customer's risk
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Introduction to the Customer Indicator
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to go next How to configure Custom Customer Indicator in Queue Views How to use Customer Indicator in the Queue For
Jason Siu Jason Siu 0 comments
Introduction to the Personal Identifier
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number, or a licence plate. The flag does not change what the customer sees on the form. It only changes what Frontlion does with
Jason Siu Jason Siu 0 comments
How to Use the Customer Indicator in the Queue
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to Use the Customer Indicator in the Queue. The customer indicator is the label at the top of each customer card in the
Jason Siu Jason Siu 0 comments
How to Configure the Customer Indicator in Queue View Settings
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to Customer Indicator and uncheck Override the default customer indicator in the Queue. Click Publish. Customer cards
Jason Siu Jason Siu 0 comments
Frontlion Release Notes
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system IDs Populate Custom Field: Ability to populate data into a custom field based on customer interaction using advanced
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How to Place a Customer On Hold
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Call a Customer Click to call a customer from the queue. Begin the Service Session Once the customer joins
Jason Siu Jason Siu 0 comments